Privacy Policy – ji33 Online Gaming

1 Who We Are

ji33 is an online gaming platform operating at ji33.vu, designed for players in the Philippines. This Privacy Policy applies to all personal information collected through the ji33 website, mobile app, and any related customer support channels. When this policy refers to "ji33", "we", "us", or "our", it means the ji33 platform and the team that operates it.

If you have questions about this policy or how your data is handled, contact our support team through the official channel available on the platform.

2 What Information We Collect

ji33 collects personal information in several ways — directly from you during registration and use of the platform, automatically through your device and session activity, and from third-party verification and payment services where required.

We do not collect sensitive personal information beyond what is required for identity verification, age confirmation, and payment processing. ji33 does not ask for credit card numbers, cryptocurrency wallet addresses, or other payment details not relevant to the PHP-based payment methods we support.

3 Why We Collect Your Information

ji33 collects personal data for specific, legitimate purposes. We do not collect data for its own sake. The main reasons we process your information are:

• Account creation and verification: To set up your ji33 account, confirm your identity, and verify that you meet the 21+ age requirement.
• Processing transactions: To handle deposits, withdrawals, and account balance management in Philippine Pesos through supported payment channels.
• Platform operation and security: To detect and prevent fraud, maintain fair play across sports betting and casino games, and protect account security.
• Customer support: To respond to your enquiries, resolve issues, and maintain records of support interactions.
• Legal and compliance obligations: To meet KYC, anti-money laundering, and other regulatory requirements applicable to the jurisdiction under which ji33 operates.
• Platform improvement: To understand how players use the platform and make informed decisions about features and performance.
• Responsible gaming: To monitor for signs of problematic gaming behaviour and provide appropriate support or tools where relevant.

We will not use your personal information for purposes that go beyond what is listed above without notifying you first.

4 Legal Basis for Processing

ji33 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to deliver the services you have registered for — including account management, betting, and payments.
• Legal obligation: Processing required to comply with applicable laws, including identity verification and anti-money laundering obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improving service quality — where these interests do not override your rights.
• Consent: Where you have given specific consent, such as for optional marketing communications. You may withdraw consent at any time.

5 How We Share Your Information

ji33 does not sell your personal data to third parties. We share information only in limited, specific circumstances:

• Payment processors: To facilitate deposits and withdrawals via supported Philippine e-wallets and bank transfer providers. These partners receive only what is necessary to complete the transaction.
• Identity verification providers: To conduct KYC checks and confirm your identity and age before withdrawals are processed.
• Game technology providers: Certain casino and eBingo game providers may receive session data necessary to operate their games within the ji33 platform.
• Legal and regulatory authorities: Where required by law, court order, or to cooperate with a legitimate regulatory or law enforcement investigation.
• Fraud prevention services: To detect and prevent account abuse, collusion, and money laundering activity.

All third parties who receive personal data from ji33 are required to handle it securely and use it only for the purpose for which it was shared.

6 Cookies and Tracking Technologies

ji33 uses cookies and similar technologies to keep your session active, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device.

The types of cookies ji33 uses include:

• Essential cookies: Required for the platform to function. These keep you logged in, maintain your session, and enable core features like betting and account management.
• Analytics cookies: Used to understand how players navigate the platform so we can improve the experience. These do not identify you personally.
• Security cookies: Help detect and prevent suspicious activity, including login attempts from unfamiliar devices or locations.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the ji33 platform properly.

7 Data Retention

ji33 keeps your personal data for as long as your account is active and for a period after closure as required by applicable law and our internal data management policies. This is to meet legal obligations, resolve disputes, and maintain accurate financial records.

Transaction records, including deposits and withdrawals, are retained for a minimum period to comply with financial record-keeping requirements. When data is no longer needed, it is securely deleted or anonymised.

If you request account closure, ji33 will process the closure and begin the data retention countdown from the date of closure — not from your last login.

8 Data Security

ji33 uses industry-standard security measures to protect your personal information. These include:

• SSL (Secure Sockets Layer) encryption across all platform sessions and data transmissions.
• OTP (one-time password) verification for login and sensitive account actions.
• Access controls that restrict internal staff access to personal data on a need-to-know basis.
• Regular security reviews and monitoring for unauthorised access or unusual activity.

While we implement these safeguards, no system is completely immune to risk. You are responsible for keeping your own login credentials private. If you suspect your account has been compromised, contact ji33 support immediately through the platform.

9 Your Rights Over Your Data

As a player on ji33, you have rights regarding your personal information. These include:

• Access: You may request a copy of the personal data ji33 holds about you.
• Correction: If any of your information is inaccurate or outdated, you may request that it be corrected.
• Deletion: You may request deletion of your personal data, subject to our legal retention obligations.
• Restriction: In certain circumstances, you may ask ji33 to limit how your data is processed.
• Objection: You may object to data processing carried out on the basis of legitimate interests.
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact ji33 customer support through the official support channel on the platform. We will respond within a reasonable timeframe consistent with applicable law.

10 Children and Minors

ji33 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under 21. If we become aware that an account has been created by or for a person under the minimum age, that account will be immediately closed and any associated data handled in line with our retention and deletion policy.

If you believe a minor has registered on ji33, please contact our support team immediately.

11 Changes to This Privacy Policy

ji33 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in law, or improvements to our data practices. When we make material changes, we will post the updated policy on this page with a revised "last updated" date. Where appropriate, we may also notify players through the platform.

We encourage you to review this page periodically. Continued use of ji33 after an update constitutes acceptance of the revised policy.